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AWS partner competency asks for GenAI tech, business skills
The cloud provider's generative AI certification takes months to complete, involves numerous technical and operational demands, and requires four detailed customer case studies.
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Digital transformation spending rides on CX, AI
Spending on digital transformation could get an increase this year from businesses seeking to improve customer experience and boost efficiency through automation and AI.
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Integration of AI, legacy IT opens partner opportunities
Core in-house applications running on client-server systems and mainframes are candidates for a generative AI update, according to IT service provider executives.
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Partners: Businesses enlist AI in business model reinvention
IT services executives believe the most digitally advanced companies will embark on business model reinvention projects highlighting AI as a key technology for managing change.
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Compliance & Security Evaluate
Cybersecurity market trends, from AI to post-quantum crypto
Service executives list generative AI, the growing attack surface at the edge and post-quantum crypto standards as among the key security developments in 2024.
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Technology Services News
IT services market size set to grow 7.9% in 2023
CIOs next year are likely to summon service providers, once more, into the breach as they look to overcome the skills gap and accelerate digital transformation.
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Sales & Marketing News
Mixed news for enterprise network infrastructure upgrades
Businesses working with aging network architectures could use a tech refresh. While the easing of equipment backlogs works in their favor, budgets could hold them back.
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MSP Business Strategy News
Digital transformation spending rides on CX, AI
Spending on digital transformation could get an increase this year from businesses seeking to improve customer experience and boost efficiency through automation and AI.
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Emerging Technologies for MSPs News
AWS partner competency asks for GenAI tech, business skills
The cloud provider's generative AI certification takes months to complete, involves numerous technical and operational demands, and requires four detailed customer case studies.
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Partner Programs News
ServiceNow, IBM set partner programs for AI transformation
Technology providers reach out to service providers that can help them deliver business change, digital workflows and emerging technologies to enterprise customers.
Find Solutions For Your Project
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Evaluate
Cybersecurity market trends, from AI to post-quantum crypto
Service executives list generative AI, the growing attack surface at the edge and post-quantum crypto standards as among the key security developments in 2024.
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Technology outlook: Service providers cite four key trends
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Partners make zero-trust assessment a core security service
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7 ways service providers drive lasting transformation success
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Problem Solve
A guide to MSP patch management best practices
As software patch management challenges mount, industry experts offer advice to MSPs on prioritizing system risk levels, selecting proper tools and testing patches internally.
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The importance of building an agile and resilient infrastructure
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Digital maturity laggards play catchup, consultants say
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3 tips to improve data management in the cloud
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Manage
IT service execs point to 5 core zero-trust questions
A partner-customer dialog around zero trust should focus on the basics of organizational awareness, upskilling, funding, technical tooling and user experience.
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Zero-trust consulting opportunities abound amid tech confusion
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Health of digital transformation: Consulting firms list issues
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Pliancy shuns MSP label, grows $30M business
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E-Handbook | November 2018
Managed security services market beckons as SMB attacks grow
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E-Handbook | August 2018
Cloud storage resellers, MSPs take on latest storage trends
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E-Handbook | May 2018
Containerization technology market emerges for channel partners
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360 Guide | September 2017
IT industry trends: Major vendors chart new courses
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IT Channel Basics
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service-level agreement (SLA)
A service-level agreement (SLA) is a contract between a service provider and its customers that documents what services the provider will furnish and defines the service standards the provider is obligated to meet. A service-level commitment (SLC) ...
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RMM software (remote monitoring and management software)
RMM software (remote monitoring and management software) is a type of application that information technology (IT) service providers and departments use to maintain their clients' and business organizations' IT assets, infrastructure and systems.
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cloud provisioning
Cloud provisioning is the allocation of a cloud provider's resources and services to a customer.
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Emerging technologies for MSPs
AWS partner competency asks for GenAI tech, business skills
The cloud provider's generative AI certification takes months to complete, involves numerous technical and operational demands, and requires four detailed customer case studies.
-
MSP business strategy
Digital transformation spending rides on CX, AI
Spending on digital transformation could get an increase this year from businesses seeking to improve customer experience and boost efficiency through automation and AI.
-
Emerging technologies for MSPs
Integration of AI, legacy IT opens partner opportunities
Core in-house applications running on client-server systems and mainframes are candidates for a generative AI update, according to IT service provider executives.
IT Channel Definitions
- service-level agreement (SLA)
- RMM software (remote monitoring and management software)
- cloud provisioning
- Small Disadvantaged Business (SDB)