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Learn to apply best practices and optimize your operations.
Manage
Learn to apply best practices and optimize your operations.
Practical strategies for shadow IT management
Employees might believe that they need tools beyond the organization's scope. Learn how CIOs and their teams can properly manage shadow IT to avoid unnecessary risk. Continue Reading
Is the metaverse dead? Here's what happened and what's next
What happened to the metaverse? It's still here, even if the term no longer generates much enthusiasm, and finding useful applications across industries. Continue Reading
Metaverse interoperability challenges and impact
An open metaverse that mimics how we operate in the real world depends on interoperability. What is interoperability, why is it important and what will it take to make it happen? Continue Reading
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5 tips for creating a data-driven culture
A Capital One data product executive lists best practices for data-driven organizations, including top-down messaging, a three-tiered data ecosystem and democratized data access. Continue Reading
4 virtual reality ethics issues that need to be addressed
Technology has outpaced societal guard rails throughout history. Virtual reality is no exception, introducing ethical and legal issues companies need to consider. Continue Reading
What is a VR developer and how do you become one?
Becoming a VR developer requires coding skills, the ability to work fast and a willingness to promote yourself. In a demanding and evolving industry, a thick hide also helps.Continue Reading
How to develop a business process in 8 steps
Well-designed business processes help organizations achieve their goals faster, but they require planning and effort. Follow these steps to develop processes that deliver value.Continue Reading
How to improve and optimize a business process, step by step
The processes that form the backbone of modern business operations require continuous improvement to stay effective and efficient. Here is a method for improving them.Continue Reading
Top 10 business process management certifications for 2024
These BPM certifications can help you gain the specialized knowledge you need to perform your job better. Get all the details to help you advance your career.Continue Reading
Metaverse privacy concerns and how to address them
Data privacy in the metaverse is a moving target. Learn about the main privacy issues and risk for businesses and users -- and how best to address them.Continue Reading
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How will the metaverse affect the future of work?
Virtual field trips to the Louvre for inspiration, accelerated learning, onboarding reimagined -- how will the metaverse change our working environments and when? It depends.Continue Reading
12 top enterprise risk management trends in 2024
Trends reshaping risk management include use of GRC platforms, risk maturity models, risk appetite statements and AI tools, plus the need to manage AI risks.Continue Reading
Top 7 CIO challenges in 2024 and how to handle them
CIOs face multiple tests this year as they scrutinize innovation investment amid budget tightening, chart a course for AI and grapple with perennial issues such as staffing.Continue Reading
10 factors reshaping the role of the CIO in 2024
CIOs will approach the evolving pace of technology, demands for innovation and increasing pressure for efficiency with new urgency. Discover the factors driving these challenges.Continue Reading
14 CIO priorities and trends for 2024
The job is as big and challenging as ever. In 2024, CIOs will be asked to find business value in GenAI, mitigate AI risks and solve the talent crunch, among other pressing issues.Continue Reading
16 BPM best practices to ensure project success
A BPM approach to transformation enables companies to continuously improve and reinvent their business processes, injecting innovation as they go. Learn how to do it right.Continue Reading
RPA vs. BPM: How are they different?
Don't confuse RPA with BPM. These process-oriented initiatives are distinctly different but also highly complementary when planning, automating and improving business operations.Continue Reading
How AI is radically changing business process management
Deploying AI's discovery and automation capabilities in BPM powers advancements in front-office processes, process data analysis, business process mapping and process modeling.Continue Reading
12 digital transformation benefits for business
Efficiency, resiliency, productivity and ROI are among the most critical digital transformation benefits for businesses fighting to remain competitive and gain market share.Continue Reading
What is a digital transformation strategy? Everything you need to know
A strong DX strategy details an organization's current state, its plans for the future and the actions to achieve those goals. Discover the key elements that should be included.Continue Reading
The promise of quantum-powered AI
The application of quantum computing to AI has the potential to disrupt a diverse array of industries. Learn why that potential is so promising and how it could affect companies.Continue Reading
Digital transformation challenges and 14 ways to solve them
Heading into 2024, CIOs must make digital transformation a core competency. Bestselling author Isaac Sacolick names the primary challenges organizations face and how to solve them.Continue Reading
9 tips to measure and improve digital transformation ROI
Amid a rapidly changing business landscape and competing priorities, a compelling ROI is all the more critical to justify and secure funding for digital transformation projects.Continue Reading
11 reasons why digital transformations fail, explained by pros
Digital transformations continue to be challenging and are prone to failure. Learn about 11 fatal mistakes to avoid at all costs.Continue Reading
7 risk mitigation strategies to protect business operations
Companies facing a multitude of business risks have various options to mitigate them. Here are seven mitigation strategies to minimize the business impact of risks.Continue Reading
12 digital transformation tips and best practices
Successful digital transformation requires agility, speed, cost optimization, technical innovation and cultural change. C-suite commitment and employee buy-in are also critical.Continue Reading
Generative AI in the enterprise raises questions for CIOs
Technology and business leaders are exploring pivotal issues surrounding adoption strategy, architecture and the IT organization's management responsibilities.Continue Reading
How CIOs can build cybersecurity teamwork across leadership
Cross-departmental relationships are key to long-term business success. Discover why CIOs must focus on teamwork with these three C-suite roles for highly effective cybersecurity.Continue Reading
Enterprise risk management team: Roles and responsibilities
Every facet of business operations is exposed to risks, requiring a risk management team that's composed of a diverse mix of corporate executives and managers.Continue Reading
9 common risk management failures and how to avoid them
As enterprises rework their business models and strategies to meet various new challenges, risks abound. Here are nine risk management failures to look out for.Continue Reading
The negative impact of technical debt
Adding features on top of poorly written code is a recipe for a bad reputation and a compromised user experience. Here's a look at 12 negative effects of technical debt.Continue Reading
6 reasons legacy systems are still in use
Staying with tried-and-true legacy systems can feel like the safest route. But as the world changes at a dizzying pace, IT leaders might want to reconsider that strategy.Continue Reading
Replacing vs. maintaining legacy systems
Understanding issues such as which systems hinder organizational performance can help IT leaders decide which legacy systems to replace and which to maintain.Continue Reading
7 essential goal achievement tips for project managers
Great explorers had to achieve goals and manage their teams through complexity and into the unknown just as project managers must do today. Learn from one such explorer.Continue Reading
RFI vs. RFP vs. RFQ: What are the differences?
A request for information, a request for proposal and a request for quote are critical documents for procurement. Learn what differentiates each one and when to use them.Continue Reading
Permissioned vs. permissionless blockchains: Key differences
Deciding whether people need permission to be on your blockchain network is just the first big architectural decision in deploying distributed ledger technologies.Continue Reading
Virtual leadership styles: transformational vs. transactional
The differences between transformational and transactional leadership styles matter for virtual teams. Leaders and managers should understand each approach's key characteristics.Continue Reading
The CIO's role in leading organizational change
There's room for IT leaders to support a business transformation by keeping the focus on people. Discover why CIOs are critical to organizational change.Continue Reading
3 strategies CIOs can use to improve IT's efficiency
In uncertain times, CIOs need to take appropriate measures to improve IT efficiency. These practical strategies can also strengthen an organization's long-term goals.Continue Reading
IT leaders drive evolution of digital transformation
Some CIOs are redefining digital transformation, while others abandon the term. What comes next will feature smaller projects, higher levels of automation and a dose of pragmatism.Continue Reading
Digital transformations require empathy
Agility, experimentation and empathy are critical drivers to a successful digital transformation. Learn why IT leaders should focus on these three critical skills.Continue Reading
Capital One machine learning strategy taps MLOps
The financial services company harnesses ML for several use cases and aims to deploy the technology at scale through standardized infrastructure and the MLOps methodology.Continue Reading
10 challenges in project portfolio management adoption
A portfolio management approach to project management can really pay off, but it's not easy to implement. Learn about the main challenges.Continue Reading
3 tips to reduce enterprise e-waste
Sustainable device management is an important area CIOs and IT teams should focus on to support organizational ESG goals. Learn how it can also help lower e-waste and save money.Continue Reading
How companies can overcome the IT worker shortage
Research shows organizations are still struggling to bring in IT talent. We identify the reasons why there's a shortage and what CIOs and other IT leaders can do to combat it.Continue Reading
Report highlights growth of process intelligence use
A new report examines the growth of process intelligence use by enterprise leaders. Learn practical and actionable tips for a successful implementation.Continue Reading
How CIOs can solve their tech and IT talent shortage
Massive layoffs haven't reduced the demand for tech workers. CIOs can address their organization's IT talent shortage with expert advice on how to recruit, hire and retain talent.Continue Reading
5 advantages and 6 disadvantages of open source software
Open source software is popular with both small and large organizations, and for good reason. But CIOs should understand which situations works best for this lower cost option.Continue Reading
Tech talent development rests on DEI, upskilling, teamwork
Liberty Mutual Insurance's next CIO, Monica Caldas, shares new ways of solving the IT talent problem and explains why soft skills are critical for today's IT teams.Continue Reading
ESG for IT: How CIOs can drive environmental sustainability
Sustainability as a business initiative has rocketed up the priority list as investors, consumers and legislators demand accountability from businesses. Here's how IT can help.Continue Reading
The effect of digital transformation on the CIO job
Digitization and digital transformation sound similar, but they couldn't be more different in what they demand from CIOs, explains Genpact's Sanjay Srivastava.Continue Reading
Laggards, leaders face digital transformation challenges
No one can relax in digital business: Those trailing behind must conquer the basics to get on the innovation path, while successful firms must endeavor to stay there.Continue Reading
How to create a proof of concept with 6 free templates
What is a proof of concept and how does it help an organization? Here we dive into the importance of writing a POC and provide a list of free templates to help get you started.Continue Reading
Liberty Mutual CIO tackles digital transformation complexity
Liberty Mutual's CIO discusses the difficulty of moving the global insurer to the cloud, shares why a focus on ethical AI is important and weighs in on workplace flexibility.Continue Reading
8 free IT strategic planning templates and examples for CIOs
As technology becomes a business differentiator, a well-thought-out IT strategy plan is more crucial than ever. These IT strategy templates help CIOs make IT a business driver.Continue Reading
Bolstered BPMN standard is core of new BPM+ ecosystem
BPMN, now part of the expansive BPM+ ecosystem, has been updated with new capabilities to handle complex business processes and the use of advanced technologies.Continue Reading
The CIO's key role in environmental sustainability
With climate concerns growing by the day, technology leaders are critical to driving sustainability initiatives. Here's advice on getting those started and aligning with the business.Continue Reading
5 ways to boost IT efficiency during the new normal
IT departments were overloaded with work before the pandemic, and since it started have been challenged to do more with less. Learn some potentially overlooked ways to support that.Continue Reading
Technology service providers enter a golden age
The good -- the digital transformation project is now a priority. The bad -- IT is short staffed, equipment is back-ordered and everyone is burnt out. Who will do the work?Continue Reading
Top 3 ways to overcome automation barriers
Understanding and addressing what can go wrong is an important step in any successful initiative, and that's especially true when it comes to automation efforts.Continue Reading
Digitally mature companies drive innovation, IT spend
CIOs pushing on with their digital transformation projects will seize new opportunities in the coming year, with cybersecurity, cloud and AI among the areas for investment.Continue Reading
CIOs can avoid tech hype with business-IT alignment
Falling prey to emerging tech hype can lead to failed projects, wasted dollars and worse. Here is a framework for viewing technology in the right way.Continue Reading
5 steps to crafting a successful automation strategy
IT leaders who bypass strategy and go straight to selecting automation tools are courting failure. Here's how to move toward enterprise automation successfully.Continue Reading
How to build a better CIO-CMO relationship
Marketing and information technology are both critical to an organization's success. Here's important advice on how each department's top leaders can forge a strong partnership.Continue Reading
How CIOs can improve employees' digital fluency quotient
Most companies need technology to thrive, so it's important the workforce has a high digital fluency quotient. Learn how CIOs can help build tech savvy throughout the company.Continue Reading
Trials of pandemic-driven enterprise tech modernization
Organizations are redefining their digitalization strategies in the wake of the pandemic. For CIOs, this means confronting the challenges that come with modernization.Continue Reading
CIOs lead digital transformation as pilots, co-pilots, engineers
According to Genpact's partnered study with the MIT Sloan CIO Symposium, CIOs assume one of three roles: pilots, co-pilots or engineers. Here's how each role leads digital change.Continue Reading
3 keys to transforming your business with hyperautomation
The advancement of hyperautomation allows businesses to dramatically change how they operate and their ultimate success, if they take the right approach.Continue Reading
Inside look at Equifax's $1.5B digital transformation journey
A massive digital transformation effort at Equifax is gaining momentum. CTO Bryson Koehler talks about overhauling data environments, infrastructure, applications and more.Continue Reading
Can tech self-correct the skills gap by upskilling employees?
You'll need a rock-solid L&D plan, the support of stakeholders and employee buy-in to close the skills gap in your organization. Here's what leaders need to know.Continue Reading
A CIO's guide to legacy system modernization
For CIOs, understanding what legacy system modernization entails, when it's necessary and which approaches are right for their needs leads to optimal performance in the enterprise.Continue Reading
What is the hidden cost of maintaining legacy systems?
One of the main factors when deciding whether to keep or replace legacy systems is determining the cost. Here we dive into five of the hidden costs CIOs should be aware of today.Continue Reading
4 tips for CIOs managing agile teams
By definition, agile teams are flexible and potentially tough to predict. So, how do you manage them? Here are four tips to help CIOs and other IT leaders get started.Continue Reading
Technology is the easy part, it's the process of change that's hard
CIOs may have a handle on harnessing technology, but to truly be digital IT leaders, they need to focus on the multifaceted process of business transformation.Continue Reading
An adequacy audit checklist to assess project performance
Adequacy audits are conducted to assess the efficacy of IT system controls and identify areas for performance or other improvements. Use this audit checklist to get started.Continue Reading
Rethink IT performance management with a simplified, objective approach
Performance management can be daunting for IT organizations but it doesn't have to be. Here's how business execs can take on a more simplified, objective and effective approach.Continue Reading
4 benefits of cross-functional agile teams
As organizations are adopting more agile practices, we're diving into how they can benefit from creating cross-functional agile teams across multiple departments.Continue Reading
National Grid CIO champions data-driven business strategy
Andi Karaboutis, group chief information and digital officer at National Grid, discusses the ways in which she's utilizing data and emerging tech like AI to fuel business growth.Continue Reading
CIO role post-pandemic is 'opportunity of a lifetime'
What is the CIO's role in 2021? Genpact's Sanjay Srivastava, a speaker at this year's MIT Sloan CIO Symposium, says CIOs are becoming 'co-creators' of new business models.Continue Reading
Hybrid care is healthcare's future
Hybrid care is neither digital nor physical, neither in-office nor at home. Instead, it's a little of everything, and one health IT leader thinks it's where healthcare is headed.Continue Reading
Managing cybersecurity during the pandemic and in the new digital age
Roota Almeida, CISO at Delta Dental of New Jersey and Delta Dental of Connecticut, talks about the cybersecurity threats she's seen over the last year and how she's effectively managing her security team.Continue Reading
4 IT contract negotiation strategies to drive value in 2021
To ensure businesses today can effectively save costs through IT sourcing and outsourcing, we're offering four tips for IT leaders to consider when in negotiations with providers.Continue Reading
Turning data into actionable insights with machine learning
To help make better use of data and analytics, we're diving into how companies can infuse ML-produced actionable insights into their decision-making workflows.Continue Reading
5 ways to gain the financial benefits of cloud computing
For organizations migrating to the cloud, we've compiled a list of the top strategies to use to ensure they're saving on costs along the way.Continue Reading
The importance of culture in digital transformation
Trying to accomplish digital transformation without the right culture could result in failure to launch. Here are five steps you need to take to get off the ground.Continue Reading
4 tips on how to reduce IT infrastructure costs
As organizations reevaluate their budgets to keep up with today's economy, experts provide tips on how they can effectively reduce IT costs.Continue Reading
Digital adoption a key success factor for organizations post-pandemic
Digital adoption platforms are slated to become a crucial aspect within organizations as they continue to undergo digital transformation to thrive in today's market. Here's why.Continue Reading
7 IT cost optimization strategies for CIOs
We've compiled a list of seven IT cost optimization strategies CIOs can apply to any framework to help reduce costs within their organizations while still enabling business operations.Continue Reading
5 technology strategy tips for higher education CIOs
Higher education technology strategy isn't a one-size-fits-all, especially now. Here we offer five approaches for CIOs to strengthen operational success across institutions.Continue Reading
How improving your math skills can help in programming
Paul Orland explores how enhancing one's programming skills can be done through studying up on mathematics and better understanding how the two remain linked.Continue Reading
5 strategies to deliver customer service in information technology
Organizations undergo digital initiatives with the customer in mind, but to deliver outstanding CX, CIOs and their teams must provide the same service and UX to employees.Continue Reading
The benefits of CIO dashboards and tips on how to build them
CIO dashboards can be a vital tool for assessing metrics in real time to gain insight on IT performance and support better decision-making. Here, we dive into how to build one.Continue Reading
5 ways to keep developers happy so they deliver great CX
Companies need to work on ensuring their developers are satisfied with their jobs and how they're treated, otherwise it'll be customer satisfaction that inevitably suffers.Continue Reading
Link software development to measured business value creation
Companies must balance customer needs against potential risks during software development to ensure they aren't ignoring security but not falling behind competitors at the same time.Continue Reading
5 digital transformation success factors for 2021
With the right planning, leadership and skills, companies can use digital transformation to drive improved revenues and customer satisfaction in the year ahead.Continue Reading
How does bureaucracy affect business? It's complicated
In his new book, 'The (Delicate) Art of Bureaucracy,' Mark Schwartz, enterprise strategist at AWS and former government bureaucrat, reveals how IT leaders can use bureaucracy to their advantage.Continue Reading
Enterprise execs talk post-pandemic strategy
At the Connected Enterprise conference, a cross-section of CIOs and other IT leaders discussed their plans for a future in a post-pandemic workplace and what they've learned so far.Continue Reading
How automated help desk tools can drive remote productivity
Working from home isn't going away anytime soon, putting an increased strain on IT management. Craig Greenhalgh explains how automated help desk tools could help IT employees.Continue Reading
CIOs: Nominate your IT services partner for project award
Here's your opportunity to recognize an MSP, IT consultancy, systems integrator or other tech service provider that has made a difference to your organization.Continue Reading
Top 5 CI/CD best practices for CIOs to follow
If you're running into CI/CD roadblocks, here are five strategies from the experts that can help CIOs advance their continuous integration and continuous delivery program.Continue Reading