Video conferencing and visual collaboration

Video conferencing and visual collaboration incorporate several elements of hardware and software for conference rooms, desktops and remote workers. Businesses of all sizes need to keep up on the evolving video conferencing market to evaluate the latest trends and innovations to find the systems best suited to their needs.

Download: Video Conferencing Evaluation Guide Includes Research, Peer Reviews

Zoom, GoToMeeting, Skype for Business, and two more video conferencing tools are reviewed by your peers in our new 35-page evaluation guide. Get an expert overview of the types of video conferencing tools, as well as bandwidth and interoperability requirements you need to be aware of before you make your purchase.

News 27 Mar 2024

Zoom spreads AI across collaboration services

Zoom's new AI-powered Workplace enters a market in which enterprises worry about the loss of data control in AI applications spreading across collaboration platforms. Continue Reading
Tip 27 Mar 2024

Teams Rooms vs. Zoom Rooms: What's the difference?

Both Teams Rooms and Zoom Rooms offer compelling video conferencing services, but there are important distinctions between the two. Continue Reading
News 26 Mar 2024

Cisco releases Webex AI Assistant for office, contact center

Cisco brings AI Assistant for Webex to Enterprise Connect. Analysts break down the timing and potential for the new features available for office collaboration and contact center. Continue Reading
Feature 22 Mar 2024

What is the metaverse? An explanation and in-depth guide

The metaverse reached the peak of hype and has been left for dead, but make no mistake, the technologies that will power this 3D internet are firing on all cylinders. Continue Reading
Tip 08 Mar 2024

7 AI meeting assistants to consider in 2024

AI meeting assistants are packed with powerful features to improve employee productivity and meeting workflows. So, which AI tool is best for your organization? Continue Reading
Definition 01 Mar 2024

3D (three dimensions or three dimensional)

3D, or three dimensional, refers to the three spatial dimensions of width, height and depth. Continue Reading
Feature 29 Feb 2024

6 workplace benefits of immersive learning with AR and VR

AR and VR have the potential to enhance workplace learning programs. Learn how both employees and organizations can benefit from immersive learning with AR and VR. Continue Reading
Feature 24 Jan 2024

The latest video conferencing standards and protocols

A new crop of video conferencing standards could help boost performance, but not every standard will be adopted by every vendor. Continue Reading
Definition 22 Jan 2024

720p

720p is a high-definition (HD) display standard used to describe the resolution of a television or computer display that measures 1280 x 720 pixels. As such, each complete raster in the display's image has 1280 vertical lines and 720 horizontal lines. Continue Reading
Definition 22 Jan 2024

3D mesh

): A 3D mesh is the structural build of a three-dimensional model consisting of polygons. 3D meshes use reference points in X, Y and Z axes to define shapes with height, width and depth. Continue Reading
Tip 03 Jan 2024

5 key video conferencing trends to watch in 2024

From personal assistants to meeting summaries, AI will redefine video conferencing over the next year. Check out the top trends driving the market in 2024. Continue Reading
Answer 14 Dec 2023

How do you record Zoom meetings using OBS?

Open Broadcaster Software is becoming an essential tool for companies requiring advanced recording features for Zoom. The software also makes it easy to livestream meetings. Continue Reading
Feature 06 Dec 2023

Stepping into the collaborative workplace in virtual reality

Some see immersive, 3D collaboration spaces as an upgrade from video conferencing because they offer better opportunities for socializing, brainstorming, onboarding and training. Continue Reading
News 16 Nov 2023

Microsoft adds AI tools for Copilot in Teams, collaboration

New generative AI capabilities enhance real-time meeting notetaking by identifying each speaker and enabling users to convert meeting discussion points into whiteboard formats. Continue Reading
Definition 13 Nov 2023

OLED TV (organic light-emitting diode television)

An OLED TV (organic light-emitting diode television) is a type of display technology that uses OLEDs to render images on the panels used for TV screens. Continue Reading
Definition 08 Nov 2023

telephony

Telephony is technology associated with interactive communication between two or more physically distant parties via the electronic transmission of data. Continue Reading
Definition 16 Oct 2023

smart TV

A smart TV is a television that includes an internal processor and onboard storage and enables internet connectivity, similar to a smartphone or personal computer. Continue Reading
News 03 Oct 2023

Zoom expands workspace offerings with AI-supported Zoom Docs

The videoconferencing vendor unveiled a document creation product that features AI Companion and content organization components to build layouts and workflows and manage data. Continue Reading
Tip 22 Sep 2023

Choose between Microsoft Teams vs. Zoom for conference needs

Weigh the pros and cons of Microsoft Teams vs. Zoom, and focus on ease of use, pricing, market share, video and telephony capabilities, and security requirements. Continue Reading
Definition 18 Sep 2023

FaceTime

FaceTime is a proprietary video and audio calling service developed by Apple Inc., primarily used on iOS, iPadOS and macOS devices. Continue Reading
News 06 Sep 2023

Zoom releases its AI Companion and unveils new tools

The video conferencing vendor released a virtual assistant to let users summarize meetings and draft messages, and new meeting tools for help before, during and after the call. Continue Reading
Definition 23 Aug 2023

video streaming service

A video streaming service is an on-demand online entertainment source for TV shows, movies and other streaming media. Continue Reading
Definition 04 Aug 2023

virtual reality sickness (VR motion sickness)

Virtual reality sickness (VR motion sickness) is the physical discomfort that occurs when an end user's brain receives conflicting signals about self-movement in a digital environment. Continue Reading
Tip 28 Jul 2023

How to calculate video conferencing bandwidth requirements

Image motion, frame rates and screen resolution often dictate video conferencing bandwidth requirements. Learn four steps to address remote and office video call bandwidth needs. Continue Reading
Feature 20 Jul 2023

4 common problems with hybrid meetings and how to fix them

Hybrid meetings can be hamstrung by technical and nontechnical challenges. Learn how to address common hybrid meeting problems to support attendees, no matter how they participate. Continue Reading
Feature 17 Jul 2023

Weigh video conferencing sustainability benefits and challenges

Video conferencing sustainability is about more than reducing travel. Learn the role video technology can play in ESG goals, as well as potential environmental drawbacks. Continue Reading
News 13 Jul 2023

Hybrid workplaces need accessible, integrable UC platforms

Users want videoconferencing to interoperate with on-site hardware, virtual whiteboards that integrate into workflows and design platforms that are accessible to all contributors. Continue Reading
Tip 11 Jul 2023

3 video conferencing best practices to improve meetings

Hybrid work means that video meetings are here to stay. Organizations need to plan to ensure their video conferences are as effective as possible. Continue Reading
Tip 29 Jun 2023

3 steps for an effective corporate video strategy

A video-first business goes beyond conferencing to support productive employees, streamlined workflows and new creative perspectives. Continue Reading
News 27 Jun 2023

Zoom Rooms' Intelligent Director follows in-room users

The vendor's AI-backed tool uses multiple cameras to capture in-office users' best angles and present them onscreen to boost facetime between participants. Continue Reading
News 22 Jun 2023

Cisco acquires Accedian for Network Assurance portfolio

Cisco expects Accedian to bolster its Network Assurance portfolio for service providers. The product line provides network troubleshooting, root-cause analysis, and remediation. Continue Reading
News 08 Jun 2023

Cisco generative AI heads to Security Cloud, Webex

Cisco plans to release generative AI features in the Webex platform and Security Cloud this year. Together, the products tighten security for remote workers. Continue Reading
Feature 05 Jun 2023

Explore UCaaS architecture options and when to choose them

The first step to a UCaaS migration is choosing the deployment architecture. Learn how to choose which UCaaS architecture best suits your organization's needs. Continue Reading
News 24 May 2023

Whiteboard collaboration app Miro to get generative AI tools

The online workspace vendor's generative AI tool will bring instant summarization, code translation, template building, idea clustering and image creation to virtual coworking. Continue Reading
News 19 May 2023

Collaboration app Stormboard brings AI to virtual whiteboard

Harnessing advanced machine learning and natural language processing, online collaboration vendor Stormboard launches StormAI to help teams share and organize ideas faster. Continue Reading
Answer 03 May 2023

Telepresence vs. video conferencing: What's the difference?

Though seemingly similar in concept, telepresence and video conferencing have different approaches to virtual meetings. Continue Reading
Tip 28 Apr 2023

5 steps to achieve UC network modernization for hybrid work

The shift to hybrid work is putting new demands on the unified communications network infrastructure. Split tunneling and an enterprise CDN are two ways to meet those needs. Continue Reading
Definition 24 Apr 2023

keystone jack

A keystone jack is a female connector used in audio, video and data communications. It serves as a receptacle for a matching plug, which is a male connector of the same type as the jack. Continue Reading
News 19 Apr 2023

Atlassian unveils generative AI-backed tools for Confluence

The collaboration software vendor incorporated a virtual assistant supported by OpenAI technology to summarize meetings and draft tweets in Confluence, its collaboration space. Continue Reading
News 12 Apr 2023

Cisco provides extra-secure Webex for U.S. government

Cisco will provide a higher-security cloud-based unified communications platform for U.S. national security and defense personnel to monitor classified data, starting in 2024. Continue Reading
Tip 11 Apr 2023

3 common video conferencing problems and how to solve them

Employees have grown more skilled with video over the last few years. But video problems still plague meetings today. Learn how to address the most common challenges. Continue Reading
Definition 11 Apr 2023

HDTV (high-definition television)

HDTV (high-definition television) is a television display technology that provides picture quality similar to 35 mm movies with sound quality similar to that of a compact disc. Continue Reading
Answer 31 Mar 2023

How to use Webex with OBS to enhance meetings

As the working world shifts to hybrid, companies look for ways to improve virtual meetings. OBS facilitates this by providing enhancements to video calls for Webex users. Continue Reading
News 30 Mar 2023

IT pros face hybrid work technology challenges

Enterprises need specialized video conferencing equipment for office spaces that are usually empty to accommodate both in-office and remote participants during meetings. Continue Reading
News 28 Mar 2023

Microsoft updates Teams for faster online collaboration

The tech giant's popular collaboration platform gets new features including enabled multi-tenant accounts, QR code sign-in for hot desking and interoperability with Cisco devices. Continue Reading
Feature 28 Mar 2023

Meeting room hardware supports hybrid employee experience

Meeting room hardware must evolve to support the hybrid employee experience. Meeting Owl 3 and Owl Bar are two devices aiming to create a more equitable meeting experience. Continue Reading
News 27 Mar 2023

Zoom to boost Zoom IQ with generative AI-backed capabilities

The videoconferencing platform's new Open AI-backed tool will provide email writing suggestions. More updated tools include a chat composer and meeting summarizer. Continue Reading
News 21 Mar 2023

Vonage's API tools embed video and add bulk messaging

Vonage drops an embedded video conferencing tool that can live on any platform and a mass communication tool to let enterprises customize messages at scale. Continue Reading
News 14 Mar 2023

Google embeds generative AI features in cloud and Workspace

The tech giant's new API enables enterprises to scale and adopt models without their data becoming part of the training ground for large language models, the vendor said. Continue Reading
Feature 09 Mar 2023

Cisco hybrid work bundle enhances employee experience

This series of UC blogs examines Cisco's hybrid work bundle, Neat's new Neat Pulse offering and how Zoho Workplace increases work productivity. Continue Reading
News 02 Mar 2023

Microsoft Teams AI updates for chat, Rooms Pro Management

The tech giant's $10 billion investment in OpenAI brings AI-supported updates to its basic Teams offering, on top of features supported by GPT-3.5 to Microsoft Teams Premium. Continue Reading
News 09 Feb 2023

Microsoft boosts Teams Premium tools with OpenAI's GPT-3.5

Microsoft leverages OpenAI's large language model in Teams Premium to draw meaningful information from recorded meetings. More AI features are on the roadmap. Continue Reading
News 07 Feb 2023

Zoom lays off 15% of its workforce, cuts executive salaries

Zoom cuts 1,300 jobs due to the current economic downturn, saying it can no longer support the number of workers it hired during the pandemic. It also cut executive salaries. Continue Reading
Answer 07 Feb 2023

Comparing visual collaboration and ideation for productivity

Visual collaboration and ideation each play a specific and significant role in increasing worker productivity, while also working toward growing today's market. Continue Reading
News 03 Feb 2023

New Teams Rooms features aim to streamline user control

Microsoft's latest changes to Teams Rooms include easier access to its most-used buttons, a scroll-through calendar preview and more ambient theme background display options. Continue Reading
Definition 01 Feb 2023

digital television (DTV)

Digital television (DTV) is the transmission of television signals using a digital broadcast format rather than conventional analog methods. Continue Reading
News 31 Jan 2023

Zoom adds chatbot virtual assistant to CCaaS offering

The Zoom chatbot uses conversational language and proprietary AI to assist people calling Zoom's contact center as a service. Zoom launched its CCaaS last year. Continue Reading
Definition 30 Jan 2023

AV (audio/video)

AV, an abbreviation for audio/video, is frequently used as a generic term for the audio and video components and capabilities in home entertainment systems and related product descriptions and reviews. Continue Reading
Feature 11 Jan 2023

Top UC and collaboration news of 2022 highlights 4 key trends

Review the 2022 UC and collaboration news highlights to learn about the trends that drove the market, and discover how these trends will influence the market in 2023. Continue Reading
Definition 14 Dec 2022

e-ticket (electronic ticket)

An e-ticket (electronic ticket) is a paperless electronic document used for ticketing purposes, such as airfare or concert admission. Continue Reading
Definition 05 Dec 2022

soap opera effect (motion interpolation)

The soap opera effect is the colloquial name for a visual effect caused by motion interpolation on television sets that some people find undesirable. Continue Reading
Definition 02 Dec 2022

audio

Audio is sound that is within the acoustic range of human hearing. Continue Reading
Tip 18 Nov 2022

How to approach a Webex-Teams integration and make it work

Cisco and Microsoft are finally breaking down the interoperability barriers between Webex and Teams apps. Companies will be able to soon reap the benefits. Continue Reading
Definition 18 Nov 2022

capacitive touchscreen

A capacitive touchscreen is a control display that uses the conductive touch of a human finger or a specialized input device for input and control. Continue Reading
Definition 14 Nov 2022

4K video resolution

4K video resolution is high-definition (HD) video that has four times the resolution of 1080p HD video. Continue Reading
News 09 Nov 2022

Zoom video, UCaaS offerings draw closer to Teams, Webex

Zoom introduced a slew of features for its UCaaS platform at Zoomtopia, including mail and calendar services and an informal virtual meeting place called Spots. Continue Reading
Answer 01 Nov 2022

How to record Zoom breakout rooms

Zoom doesn't make it easy to record a breakout room, but with a few extra tweaks, it can be done. Here's why it's worth the effort. Continue Reading
News 26 Oct 2022

Cisco adds more Webex-Teams integration for hybrid work

Cisco Webex users now have more hybrid work features, including a new whiteboard and integration with Teams, iPhone and iPad cameras. Continue Reading
Answer 26 Oct 2022

How asynchronous video communication boosts remote work

When it's time to share information with colleagues, a full-blown video conference isn't always necessary. Maybe an app like TikTok could help. Continue Reading
Definition 25 Oct 2022

digital video

Digital video is audio/visual content in a binary format, with information presented as a sequence of digital data rather than in a continuous signal as analog information is. Continue Reading
Tip 21 Oct 2022

Balancing remote work privacy vs. productivity monitoring

Weighing employee productivity monitoring against remote workers' privacy is a serious issue that requires protecting personal and corporate data and setting the right policies. Continue Reading
News 12 Oct 2022

Microsoft introduces premium add-on for Teams meetings

Microsoft plans to release the Teams Premium add-on in February but won't launch advanced AI capabilities until later in the year. The company hasn't released pricing. Continue Reading
News 12 Oct 2022

Google opens Workspace apps to developers

Google has introduced APIs and an SDK for third-party software integrations with Workspace apps. The company also unveiled enhancements to the productivity suite. Continue Reading
Definition 11 Oct 2022

on-screen display (OSD)

An on-screen display (OSD) is a control panel superimposed on a computer monitor, mobile device, television screen or another electronic device display that enables users to select viewing options and/or adjust components of the display, such as brightness, contrast, and horizontal and vertical positioning. Continue Reading
Feature 05 Oct 2022

Desktop video conferencing hardware now built for hybrid work

Desktop video hardware offers organizations hybrid work benefits, including high-quality video for home workers and simplified IT management. But getting buy-in can be a challenge. Continue Reading
Definition 04 Oct 2022

non-interlaced display

A non-interlaced display is a screen display in which the lines are scanned progressively from the top to the bottom of the screen. Continue Reading
Feature 29 Sep 2022

Microsoft Loop crosses information silos in 365

Microsoft plans to release Loop this year as the long-awaited information-sharing tool across 365 apps. The software reduces the time spent searching for vital data. Continue Reading
News 20 Sep 2022

Slack Canvas helps tame information overload in chat

Slack chat can bury vital knowledge under a flood of new messages. The company said its Canvas tool will let workers pull out, save and collaborate on specific material. Continue Reading
News 16 Sep 2022

Adobe buys Figma to fill remote collaboration product void

Adobe expects to bolster its collaboration tools for the hybrid workplace with its $20 billion acquisition of Figma, the maker of cloud-based software popular with developers. Continue Reading
Definition 13 Sep 2022

CAVE (Cave Automatic Virtual Environment)

CAVE (Cave Automatic Virtual Environment) is a virtual reality (VR) environment consisting of a cube-shaped VR room or a room-scale area in which the walls, floors and ceilings are projection screens. Continue Reading
Definition 30 Aug 2022

interlaced display

An interlaced display, or interlaced scan video, is when a video only changes every other row of pixels in the image at each screen refresh. Continue Reading
Feature 29 Aug 2022

Guide to developing social media recruiting strategies

To navigate the complexities and avoid the pitfalls of social media recruiting, companies must set goals, choose the right platforms, promote their culture and measure results. Continue Reading
News 26 Aug 2022

Zoom updates Contact Center, but features lag rivals

Zoom has added new Contact Center tools for supervisors and agents, giving management better insight into metrics while offering agents more ways to help customers. Continue Reading
News 18 Aug 2022

Cisco earnings improve with easing supply shortage

Cisco expects component shortages to continue through fiscal 2023, holding revenue growth to between 4% and 6%. Component prices could ease after the current quarter. Continue Reading
Tip 15 Aug 2022

5 steps to address hybrid meeting equity

Meeting equity is more than how you appear on camera. Follow these five steps to ensure hybrid meetings are engaging, productive and equitable for all employees. Continue Reading
Answer 08 Aug 2022

Virtual whiteboard vs. ideation system: Which is best for you?

Digital whiteboards are useful when tackling short-term needs, but a full-featured ideation system might be the best option for more sophisticated and mission-critical projects. Continue Reading
News 04 Aug 2022

Microsoft to release Teams for Apple silicon

Microsoft's native version of Teams for Apple silicon should help performance-sensitive Mac users, like programmers, graphic designers and video editors. Continue Reading
Definition 03 Aug 2022

virtual reality

Virtual reality is a simulated 3D environment that enables users to explore and interact with a virtual surrounding in a way that approximates reality, as it is perceived through the users' senses. Continue Reading
Definition 03 Aug 2022

resolution

Resolution is the number of pixels -- picture elements or individual points of color -- that can be contained on a display screen or in a camera sensor. Continue Reading
Definition 02 Aug 2022

streaming media

Streaming media is video or audio content sent in compressed form over the internet and played immediately over a user's device, rather than being saved to the device hard drive or solid-state drive. Continue Reading
Answer 29 Jul 2022

How do you measure ROI for virtual events?

Businesses and industries are using virtual events to reach customers. Determining ROI of these events isn't as easy as it was for physical conferences, but it can be done. Continue Reading
Tip 29 Jul 2022

How to plan a hybrid conference room setup

Conference rooms need to evolve as employees demand the same rich virtual meeting experience they have on desktop. Learn how to approach a hybrid conference room setup. Continue Reading
News 27 Jul 2022

Zoom, RingCentral, BlueJeans improve virtual whiteboards

Zoom, RingCentral and BlueJeans have released updates to their virtual whiteboards to make them more useful for meetings between office and home workers. Continue Reading
News 25 Jul 2022

Google to test AR glasses in public

Google will seek to iron out challenges for AR as it tests a lightweight, glasses-type device. The company already has a foothold in the enterprise with its Glass AR glasses. Continue Reading
Answer 19 Jul 2022

The difference between a traditional and hybrid meeting room

Hybrid meeting rooms differ from traditional rooms that focused on in-person attendees. Learn the challenges facing large and small rooms in supporting hybrid meetings. Continue Reading
Definition 18 Jul 2022

closed captions

Closed captions are a text version of the spoken part of a television, movie or computer presentation. Continue Reading
Definition 11 Jul 2022

touch screen

A touch screen is an electronic display screen that is also an input device. Continue Reading
News 07 Jul 2022

Zoom One bundles services to draw single-vendor customers

Zoom ties its services together in Zoom One as it evolves from a video conferencing app to a communications platform. The company targets firms that want a single UC vendor. Continue Reading
Tip 06 Jul 2022

Room video conferencing interoperability critical for hybrid work

Vendors are beginning to take solid steps to make sure their video conferencing apps are interoperable with whatever meeting apps employees want to use. Continue Reading
Feature 29 Jun 2022

Social collaboration tools create hybrid work water cooler

Traditional collaboration tools have struggled to replicate casual office conversations. New social collaboration tools could help reduce the isolation of remote and hybrid work. Continue Reading

Video conferencing and visual collaboration

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