Webinars, videos and virtual events
Stay current with the latest webinars on Unified Communications. To continue your learning, browse more than 100,000 webinars, videos and virtual events covering hundreds of focused tech and business topics available on TechTarget's BrightTALK.com platform.
Featured Unified Communications Webinars
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Say “Yes” to UCC Compliance for Better User Productivity and Lower Risk
Speakers: - Irwin Lazar, President and Principal Analyst, Metrigy - Garth Landers, Director of Product Marketing, Theta Lake - Dan Nadir, Chief ...more
Remind Me April 11 2024| 45 mins More on: UCC, Unified Communications, Collaboration -
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Exploring how CPaaS can improve CX
Metrigy analyst Beth Schultz explains how CPaaS can improve CX efficiency and outcomes, including personalization and automated workflows.more
Play April 04 2024| 3 mins More on: Unified Communications, Customer Experience, APIs -
A new era of fixed-mobile convergence for UC
Irwin Lazar, president and principal analyst at Metrigy, discusses how fixed-mobile convergence for unified communications has evolved to address new...more
Play April 02 2024| 4 mins More on: Unified Communications, Mobility, -
Equitable Meetings and The New Logic of Work
In a world where the one-size-fits-all approach no longer suffices, the future of work hinges on creating environments that nurture individuality and...more
Play April 05 2024| 57 mins More on: Remote Office, Hybrid Work, Collaboration Tools -
Recapping Enterprise Connect 2024
Analysts Gabe Knuth and Brian McKenna of TechTarget's Enterprise Strategy Group share their takeaways from Enterprise Connect 2024, including the ...more
Play April 03 2024| 18 mins More on: Unified Communications, Customer Experience, Artificial Intelligence -
Unified Communications as a Service - What Are Enterprises Really Spending?
Metrigy recently gathered data from almost 400 companies on the true cost of operating cloud-based unified communications services including calling,...more
Play March 12 2024| 35 mins More on: UCaaS, Unified Communications, PSTN -
Zero Downtime - Maximum Impact Strategies for CC Resiliency & CX Excellence
Contact centres are crucial for delivering best-in-class brand experiences in every interaction. Operating in a dynamic 'live' mode, contact centres...more
Play March 27 2024| 50 mins More on: Contact Center, CX, Customer Experience -
How AI is reshaping business communications
Businesses worldwide are exploring the potential of AI to fulfil its promise of enhancing customer relationships, boosting productivity, increasing ...more
Play March 28 2024| 50 mins More on: AI, Business Communication, Customer Experience -
MetriSight Ep.54 - Unified Communications Trends in 2024 with Mitel
In this episode Metrigy President and Principal Analyst Irwin Lazar is joined by Martin Bitzinger, Senior Vice President for Product Management from ...more
Play January 18 2024| 29 mins More on: UC, Unified Communications, Collaboration -
Behind the Mic with Michel Bouman from Microsoft at ISE 2024
Michel Bouman, EMEA Sr. Solutions Specialist Lead for Microsoft Teams and Devices, shares insights on meeting equity, the latest innovations from ...more
Play March 11 2024| 12 mins More on: Collaboration, Collaborative Business, Partnerships
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